Shipping Information

We strive to ensure that your apparel reaches you in perfect condition and as quickly as possible. Below, you will find detailed information about our shipping process.

Shipping Process

• Order Processing:
  • Order and Design process will commence within 24 hours
  • Depending on each custom order, once design and volume has been confirmed, orders are usually ready to dispatch within 2-4 weeks.
• Packaging:
  • Each apparel is carefully packaged to ensure it arrives safely.
  • We use high-quality materials to protect your apparel during transit.

Delivery Times

• Domestic Shipping:
  • Standard Shipping 4-7 working days within Australia.
  • Expedited Shipping 1-3 business days within Australia.
• International Shipping:
  • International shipping rates and delivery times vary depending on the destination and apparel.
  • Please note that international orders may be subject to customs fees and import duties, which are the responsibility of the buyer.

Tracking Your Order

• Once your order has been shipped, you will receive an email with tracking information.
• You can track your shipment through the provided link or directly on the carrier’s website.

Shipping Restrictions

• Some large or fragile items may have special shipping requirements, which will be noted on the product page.

Lost or Damaged Shipments

• In the rare event that your apparel is lost or arrives damaged, please contact our customer service team immediately using the contact form.
• Provide your order number and photographs of the damaged apparel for our review.